Unmatched service for Samsung customers
Samsung offers customized support to ensure that customer needs are met. Communicate easily with the global service network, offering multi-language support from all over the world. Trust that we are a product quality leader, providing reliable products with continuous updates, and access to experts to resolve any issues.
Global service network & coverage
Samsung’s world renowned customer care offers multi-language support for the most effective communication. We have qualified partners operating in 11,052 service centers in 166 countries, as well as 53 localized contact centers in 42 countries.
* Data based on Samsung Electronic's entire centers worldwide
Global leader's product quality
As a leader in display business, Samsung offers unmatched product reliability for the global market and long-term support for product updates. We are certified with various world-wide product regulations, including safety, energy, EMC, and ECO.
Professional issue management
Samsung has experienced technical experts to guarantee prompt professional support. Our service portal is built with an organized, four-step escalation process to ensure that our solutions are right for you.
Customized support service
Samsung provides end-to-end care solutions based on customer needs. This customized support covers all purchases – hardware, software, and professional services. The various options, including hosting with MagicINFO, hardware installation, 24/7 NOC and other services, are available.