Uncover hospitality insights with all-in-one cloud platform
Samsung LYNK Cloud is a comprehensive hospitality cloud solution. More than a powerful content and device management system, LYNK Cloud can analyze guests’ content use to uncover marketing insights that help hotel managers deliver optimized promotions ultimately leading to increased revenue.
Manage multiple properties from anywhere
Samsung LYNK Cloud enables remote management of properties from nearly anywhere on the planet*. Accessible online and supporting multiple users, it is ideal for global hospitality operations with centralized management giving users control of hotel displays located across the globe.
* LYNK Cloud does not support management of properties within China.
Experience a comprehensive hospitality solution
Samsung LYNK Cloud is an all-inclusive integrated platform featuring content creation, device control and even data analytics. With LYNK Cloud, hotel managers can easily create impactful promotional content and deploy it to the right guests based on data such as TV content viewed and hotel service use.
Create and deploy content simply
LYNK Cloud supports web-based content creation, deployment and powerful multimedia hosting with video and image streaming of large files. In-room TV’s also support interactive content that can help receive and respond to requests such dining orders, facility bookings or a digital concierge.
* Some features may not be compatible with hotel’s current platforms. These may be supported in a future software update.
Integrated device management
Samsung LYNK Cloud supports monitoring and remote access for in-room TVs to make configuration, channel map and program guide adjustments as well as controlling basic functions such as power and language settings. Managers can also review error notices in real-time to quickly resolve any issues.
* Some features to be supported in a future software update.
Safe access for popular entertainment apps
Guests can watch their favorite Netflix movies and shows and enjoy entertainment from the hotel room just like at home. After entering login credentials once, they remain logged-in and because Samsung LYNK Cloud is synced with a hotel’s PMS, guest credentials are automatically cleared after check-out.
* Netflix streaming membership required.
* Some of the applications shown are only available on specific display models.
* Entertainment app availability varies by location and available providers. Scheduled availability of certain applications also varies based on provider.
Develop optimized, data-driven hotel promotions
Samsung LYNK Cloud allows hotel managers to deliver more appealing promotional content based on integrated guest data available through the hotel PMS. LYNK Cloud can help managers to uncover business insights and deliver specific content to the right guests, ultimately helping increase revenue.