case study

Peninsula Hotel
Peninsula Hotel

Seeking to reinforce its reputation, Peninsula Hotel purchased Samsung HD displays, providing guests with an intuitive, customizable in-room media system.

Challenge

The Challenges : What were Peninsula Hotel challenges and needs?

The Peninsula Hotel group is an award winning luxury hotel that spans the major cities of the world providing it’s guests an unmatched level of comfort and style. They are dedicated to adopting the latest technology and combining it with exceptional, personalized service for an extraordinary hotel experience. Today’s tech-savvy hotel guests expect an advanced, user-friendly experience with greater device connectivity. With this in mind, enterprising hoteliers have already begun integrating the latest technology to deliver premium in-room entertainment. Peninsula Hotel sought to efficiently transform its guest rooms with state-of-the-art hospitality displays to deliver an immersive viewing experience as well as an elegant décor. This included not only seamless device connectivity but intuitive technology that was simple in the front but complex in the back to provide a first-class entertainment experience.

Solution

SAMSUNG Solutions : What are the Key Benefits of Samsung Displays?

To satisfy their guests, Peninsula Hotel deployed nearly 700 Samsung hospitality displays in their rooms. These ultra-stylish displays delivered full-HD video content with easy-to-use, intuitive controls. The solution comprised seamless integration with mobile devices, in addition to Samsung’s open platform that enabled the creation of customized applications.

  • Seamless connectivity.

    Integrate displays with tablets and room functions to enjoy hotel and personal content.

  • User-friendly controls.

    Achieve optimal resolution and contrast for a brilliant picture regardless of room lighting.

  • Outstanding image quality.

    Create, display and manage content easily, remotely and frequently saving on operational costs.

  • Sleek, slim design.

    Create an elegant interior décor that befits an upscale luxury hotel room.

  • Open platform.

    Create customized applications using H.Browser *

    *H.Browser is a browser that displays system integrator (SI) developed content to hospitality business operators and guests.

Result

The Result : What Key achievements did Peninsula Hotel accomplish?

As an industry leader in adopting advanced technology, Peninsula Hotel needed to keep up with it’s tech-savvy customers. By using Samsung solution, the luxury hotel has been upgraded to the foremost level of in-room entertainment. The hospitality displays have been so successful that Samsung has been chosen as the technology standard across their hotels world wide.

  • Heightened hotel guest satisfaction

    Increased hotel revenue and brand loyalty by providing guests with everything they could possibly need in their rooms.

  • User-friendly hotel

    Made in-room entertainment controls as easy as a swipe of a touch screen using a simple, intuitive user interface

  • Seamless in-room mobile device connectivity

    Allowed hotel guests to watch TV and movies, 3D content or even their own pictures and videos as if they were at home.

  • Enhanced guest rooms with a modern elegant décor

    Created an unforgettable luxurious ambience while offering brilliance when turned on and unobtrusiveness when turned off.

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