Dubai Airports rolls out region’s first cloud-based flight information display solution2018.05.24
— Dubai Airports, in partnership with Samsung Electronics and AirportLabs has achieved another first in the region by rolling out an advanced cloud-based Flight Information Display Solution along with System on Chip (SoC) display technology at Dubai International (DXB) and Dubai World Central (DWC) airports. —
Dubai, UAE – May 23, 2018 – Dubai Airports, in partnership with Samsung Electronics and AirportLabs has achieved another first in the region by rolling out an advanced cloud-based Flight Information Display solution along with System on Chip (SoC) display technology at Dubai International (DXB) and Dubai World Central (DWC) airports.
The upgrade is the result of an initiative undertaken by Dubai Airports in 2016 to adopt a cloud-based FIDS to replace a fragmented system across the facility and achieve flexible, environmentally-sound and cost-effective operations. By upgrading the system with Samsung’s SoC based displays, Dubai Airports team can now operate its new VisionAir FIDS software without external PCs – a consolidated approach that is already reducing both the airport’s electrical footprint and operational costs.
Commenting on the project, Michael Ibbitson, Executive Vice President of Technology & Infrastructure at Dubai Airports said, “As the world’s busiest international airport that is operating at nearly full capacity, we understand that the most efficient way to accommodate growth without physically expanding the infrastructure is by deploying smart technologies and enhancing processes. Information and communication are critical elements of airport operations and we are positive this new display system will go a long way in helping us deliver a smooth experience consistently for the millions of customers that pass through our airports each year.”
“By offering a single, dedicated platform for cloud based content management, FIDS solution boosts customer service with timely, efficient and visually impactful information delivery,” said Seog-gi Kim, Executive Vice President of Visual Display Business at Samsung Electronics. “We are thrilled to partner with Dubai Airports and we look forward to demonstrating how our Smart Signage displays and VisionAir FIDS solution can revolutionise communications and productivity within the transportation industry.”
Some of the advanced capabilities of the new system include the ability to run it from an internet browser without the need for any local software installation. It allows enabling of screen layouts and content for specific zones within the airport from a mobile device or from the control room. The system allows collaborative content management giving airlines, ground handlers or other airport service partners some level of control in managing different types of content such as branding, passenger advisory, as well as operational messaging and flight information. The system can also help reduce energy consumption through control of backlight.
“When we built VisionAir we saw it as a key building block for the next generation travel experience and so we are truly excited to be working with such a forward-thinking organisation as Dubai Airports to get closer to this vision. We are sure that our system coupled with Samsung’s SoC based displays will be a great contribution to the airport’s operational efficiency whilst at the same time ensuring that their passengers have a consistently seamless and rewarding experience.
By using this state of the art tool, all parties that are contributing to the passenger experience - from airlines, ground handlers to all other stakeholders - can now ensure that they communicate the right message at the right time in the right place to passengers, be it in a business as usual, advertising or disruption scenario.”
As part of the project a total of 2,700 display screens were also replaced across Terminal 3, Concourses A, B and C.